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Verify your business
Understand the verification method Google assigns.
This written lesson is currently in English. Thai lesson translations and narration are planned.
This lesson is ready to read and practise. English narration is awaiting production and source review; Thai narration follows next.
Understand
Verification is Google's process for checking that you can represent the business. Google chooses which methods are available; another business's method does not establish yours. Open the profile you are authorised to manage and read its current instructions. A profile awaiting review is a different state from a verified profile or a failed submission.
Prepare only the evidence requested for your assigned method. If Google offers video verification, follow its instructions for showing the business, its location where relevant, and your management authority. Keep verification codes, documents and private recordings out of your Academy evidence. You can record the status and next step while a review is pending; completing this lesson does not accelerate Google's decision.
Practice example
A fictional electrician is offered video verification. Write a preparation checklist from the displayed requirements, then record 'pending submission'. Do not mark the profile verified because the checklist is complete.
RIM coaching: Save the date, visible status and next step. Return when Google responds, preserving the difference between preparation, submission and acceptance.
Read the original source below. Identify which features apply to your business and which facts you need to confirm before making changes.


- Google Food and Drink Business Profile Playbook 2026Original Google instruction
Practise
Apply to your business
Check your profile's assigned method and follow its instructions. If verification is pending, save its status and the next step.
Keep proof of your work
A dated verification status or owner-reported pending status; omit private verification details.
A saved note is an owner report. Evidence is checked separately; keep drafts, applied changes and public observations distinct.
Check what changed
Recheck when Google responds; a pending review is not a failed lesson.
Your learning record
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