Keep regular and special hours accurate

Opening hours should describe when customers can use the business, rather than an aspirational schedule. Review ordinary weekly hours against the actual operating timetable. Special hours communicate exceptions such as holidays or one-off closures. Where available and relevant, additional hours can describe services such as delivery or takeaway without changing the whole business's opening schedule.

Confirm the next exception with the person responsible for staffing and operations. Do not assume a holiday follows the usual week, or that every additional-hours field applies. Save a dated schedule and inspect the profile after an authorised update. Hotels use separate check-in and check-out information and do not take this ordinary-hours lesson; independently eligible venues on hotel premises have their own schedules.